Reasons of Conflict

Conflict may arise in both interpersonal and intergroup relationship.

Interpersonal conflict:

Conflict has been defined as "an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals". Important concepts in this definition include "expressed struggle," which means the two sides must communicate about the problem for there to be conflict. Another important idea is that conflict often involves perceptions. The two sides may only perceive that their goals, resources, and interference is incompatible with each other's.

Types of interpersonal conflict:

Interpersonal conflict can be defined by the focus and source of the conflict:

People-Focused vs. Issue-Focused

People-focused conflicts are based on emotions and feelings, and are more of a personal attack. Issue-focused conflicts are centered on issues and events, and are more representative of a calm negotiation.

Personal Differences

A common source of interpersonal conflict is personal differences, because every person brings a unique (and often incompatible) set of values, perceptions and expectations to the table.

Informational Deficiencies

Another source of interpersonal conflict is informational deficiencies. Communications are not always received, may be misinterpreted or different conclusions may be drawn based on past experiences.

Role Incompatibility

Role incompatibility may be a cause of interpersonal conflict because of differences between the goals and responsibilities assigned to an individual and what the individual would rather be doing.